It is not something you find stated in plain words. Finding the theme of a book can be difficult for some students because the theme is something you determine on your own. Difficult conversations by douglas stone, bruce patton. Discover delightful childrens books with prime book box, a subscription that. Why having that difficult conversation is the most. I also address why this book is important for chronically ill people. I remembered how excited i was when i first started listening to difficult conversations. Add them to your library, and you will find them useful at work and in life. The mere thought of having these difficult conversations fills you with anxiety, and distracts you from other work.
Work on yourself so that you enter the conversation with a supportive purpose. How to discuss what matters most, douglas stone, bruce patton, and sheila heen, new york. How to have good difficult conversations next article. The most difficult conversations you have ever had at work readers share stories of weird, scary, and embarrassing office conversations. They are about conflicting perceptions, interpretations, and values. This difficult conversations summary provides you with a. Difficult conversations is a howto selfhelp book on negotiating conflict in emotionallyloaded discussions between two people. Difficult conversations is a howto selfhelp book on negotiating conflict in. This is especially true for people who are afraid of conflict and would do anything.
Authored by members of the harvard negotiation project which sounds awfully prestigious, the book is lucid and accessible. How to express yourself is the topic of the next chapter and it ends with a. There are dozens of books on the topic of difficult, crucial, challenging, fierce. This is a great book, and could be a very good gift to anyone who you know. Has difficult conversations by douglas stone, bruce patton, sheila heen been sitting on your reading list. Good communication is important both in formal negotiations and in daily. How to discuss what matters most by douglas stone, bruce patton, and sheila heen. One of the best business books ive ever read is difficult conversations by douglas stone, bruce patton, and sheila heen. The book chronicles the lives of black women working at nasa as human computers who do difficult. The 10thanniversary edition of the new york times business bestsellernow updated with answers to ten questions people ask we attempt or avoid difficult conversations every daywhether dealing with an underperforming employee, disagreeing with a spouse, or negotiating with a client. Its a short, practical guide on how to talk about what matters. One of the best simple books i have read on the topic of talking to other people.
How to discuss what matters most by douglas stone, bruce patton, and sheila heen summary written by conflict research consortium staff citation. Difficult conversations and to practice the skills it introduces key points discuss the key takeaways from the lecture 10 mins personal inventory reflect on a difficult conversation you had recently 15 mins 3 5 practicing skills in pairs, evaluate your performance against the seven steps of an effective conversation. Difficult conversations summary a book by douglas stone. Themes of hidden figures include racism, sexism, and the drive to achieve something. Minor or major clashes can lead to issues at work and home, and may ultimately. The topic of leadership gets a lot of attention in business, but we spend little time on partnership or.
This book explores what makes some conversations difficult, why people avoid. If you ever wanted to know how to influence and exhibit more authority in your everyday conversations, this book will help you learn the skills to do it. How to discuss what matters most from the worlds largest community of readers. Having uncomfortable conversations at work is never easy, whether its with subordinates or coworkers. All leaders have to have difficult conversations at some point in time, whether its telling an employee they arent getting a raise or a promotion, disciplining poor performance, or even. Working through the three conversations on your own will give a clearer. You will learn the difference between two styles of speaking. I bet there is a difficult conversation on your to do list or in the back of your mind that youve been putting off. Difficult conversations is possibly the best book i have read on effective communication and indeed it ranks first in my best communication skills books. Sheila heen, bruce patton, sheila heen, roger fisher, roger fisher. Pick up the key ideas in the book with this quick summary. Review of difficult conversations by douglas stone, bruce. A learning conversation is a discussion in which we try to work something. The most difficult conversations you have ever had at work.